Selling a Tenanted Property, Tenant Passing Away in Unit and More with Natasha Cultraro

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Podcast Transcription

Georges El Masri [00:00:00] Thanks for tuning into another episode of the Well Off podcast, I’m your host, George El Masri, and I interviewed Natasha Kultura today. Natasha is a real estate investor and she is the owner of Investors Choice Property Management, which is based in Ontario. But here’s the cool thing about her. Her and her family actually recently moved to Costa Rica, so they’ve been they’ve been there since October 2020, and it’s awesome to see somebody be able to basically live out their dream. They have the real estate, they have the resources to go away, and as they get older, I start to think more and more about doing that myself, like setting a goal to have a place. I think we’d like to be in Italy, potentially along the water or something like that. But anyway, we talked about a lot of property management related things. We actually have a lot in common as well. Her family lived in Lebanon for a bit, so that’s where my family’s from as well. But anyway, on this episode, we talked about the worst problem she’s ever encountered as a property manager and how she dealt with it. We talked about what happens if a tenant passes away in the unit, if they were living alone. What happens if you want to sell your property and the tenants being difficult? What’s the best way to go about that? And we also talked about qualifying tenants. So what are some of the tips, the tricks that she can share with us? A lot of good things in here. I hope you’ll enjoy. If you do enjoy it, make sure to share this episode with your friends and family. Make sure to leave us a review on iTunes. So on the Apple Podcasts platform, and if you want to connect with me, got a well off dossier, you could download some free reports if you go off, that’s a forward slash report. One of them is why you shouldn’t be investing in Burlington, Oakville in some of these other areas around the GTA, so I hope you’ll find that valuable. Enjoy the episode and I look forward to connecting with you. Welcome to the Life podcast, where the goal is to motivate, inspire and share success principles. Today I’m here with Natasha Cultraro, who is a real estate investor and owner of Investors Choice Property Management, which is based in Ontario. And the cool thing is that her and her family have actually moved to Costa Rica. They continue to invest, and they’re living the pure life provider Vida, I guess you could say. And Natasha was just telling me that you guys have found potentially a spot that you’ll be building your dream home on. So congratulations on that. And that’s awesome that you made the move. Yeah. Why did you pick Costa Rica just to start?

Natasha Cultraro [00:02:29] Actually, Costa Rica was not our first choice. Ever since I met my husband when we were teenagers, he’s wanted to move somewhere hot. California was high on our list, and we tried for many years to make the move to California. But immigration is surprisingly hard even for Canadians. And then there was some. There were some things that happened in the US that made it a less desirable. And in the meantime, we had visited Costa Rica. The first time we came here was in 2017, and we fell in love with it. And so we decided, you know, we can make our dreams come true so much faster and more affordably. If we if we moved to Costa Rica instead.

Georges El Masri [00:03:11] Nice. I love that. That’s so cool. So we’ll talk a little bit more about that. But I like to start off by asking you a little bit about your childhood where you grew up and maybe one or two things you remember.

Natasha Cultraro [00:03:23] Of course, I was actually born in the Middle East. My parents were born and raised in Lebanon, and I grew up Armenian. So from a nationality, I am Armenian. One hundred percent. We came to Canada when I was two and my sisters were born in Canada, and I grew up within the Armenian community. So there are a lot of pros and cons with that. And although I was very sheltered in that community, both by my parents and by the community, there were a lot of great things that came out of that kind of upbringing.

Georges El Masri [00:03:58] That’s so weird. I always thought you were Portuguese. I’m guessing your husband’s Portuguese or Brazilian or something.

Natasha Cultraro [00:04:05] His name is Italian, so his father is a very Italian. Very Sicilian. Off the boat, right from Sicily.

Georges El Masri [00:04:14] Yeah, yeah. OK, cool. Because I’m actually Lebanese. So you you’re

Natasha Cultraro [00:04:20] kind of Middle Eastern.

Georges El Masri [00:04:21] Yeah, yeah. So that’s so weird that I had no idea. I always thought you were Portuguese for some reason. I don’t know. I thought it was a Portuguese name, but that’s cool. And I have some cousins, are you? I’m not. I wasn’t born there, but my family’s like, pretty close to Beirut. They’re originally from there, but I do have some Armenian cousins as well. So that’s so cool. Yeah. OK, so you did you when you came to sorry, did you say you were born here? You were born in Lebanon or

Natasha Cultraro [00:04:52] I was born in the Middle East

Georges El Masri [00:04:53] Yeah, in the Middle East. Yeah.

Natasha Cultraro [00:04:55] And I was two when I came here, so I brought into Canada. So. I pretty much grew up in Canada.

Georges El Masri [00:05:01] Cool, did you grow up in the Durham region or somewhere else

Natasha Cultraro [00:05:05] in in Toronto, in Scarborough? There’s an Armenian community center and school called across Victoria Park and one. So that was the hub. That’s OK. We were

Georges El Masri [00:05:19] nice. OK, cool. Yeah. Well, that’s really interesting to know. So you guys come here and where does this desire to own real estate come from? And because obviously you’re a property manager or you have a property management company, but you also own a lot of real estate, it sounds like. So where does that desire to on real estate come from?

Natasha Cultraro [00:05:43] Very simply, it came. It comes from my mother. We had rented my whole childhood and my mother could see that, know we’re renting and we’re putting this money and we’re paying the landlord’s mortgage. And so she it took my parents a long time to buy a home. So I was 16 when we bought our first family home. We were renting, we were renting until then and my mom always put it in my head, she said. Don’t waste money on rent, buy as soon as you can. And with that in my head, when it was time for me to move out, I actually rented for one year in Scarborough and then we bought our first property in Oshawa and my husband, Paul and I, because it was affordable and because it was a duplex. And we’ll get into that, but also because it was closer to my mother because by that point, she had moved out to Curtis herself.

Georges El Masri [00:06:38] OK, cool. Yeah, that’s an interesting thing. Like to think where your mom comes from that the idea of owning a lot of real estate? I don’t know. I don’t know if that’s something people think about really in the Middle East. Not so much. People, for the most part, are trying to survive. So it’s great that she had that, that vision. And so tell me a little bit more about your journey. Where did you end up? How did you end up becoming and getting into property management?

Natasha Cultraro [00:07:07] After I finished high school, I did a diploma in biotechnology and I got a corporate job at a pharmaceutical company I worked at for two major pharmaceutical companies for 13 years, something like that. And just like you, actually, the corporate world was just not for me. I just wasn’t built for it, and I had to do what I had to do over those 13 years. I was building my portfolio as I was educating myself on real estate investing and making connections. And then one day came a turning point and I thought, You know what? I’m wasting my life in this corporate world. I’m wasting my time. And that was in twenty seventeen when I decided I was going to quit and I gave myself till the end of the year at the end of the calendar year to replace my income and buy with hard work and with the grace of God or whatever you want to call it, I was able to make it happen.

Georges El Masri [00:08:05] Nice. Well, that’s awesome. Congratulations. How many? Well, I mean, if you want to share, but maybe it’s kind of a personal question, but how many properties did it take for you to reach your goal? You had to acquire quite a few by the end of the term that you had set for yourself.

Natasha Cultraro [00:08:23] The surprisingly not that many, because I was at first when I set up the business, I was not pricing my services properly, and so I thought it was going to take me a very, very long time to reach my goals. However, I realized that I could charge so. So basically, I was not charging. We were not charging for tenant placement on tenant placement is, of course, a big part of the business. It’s actually the most important part of property management because if you have a good tenant in there, it’s just management is just downhill from there. So I was including that in the monthly management fee, and when I realized that I was very far from what the industry average was in my area, then I realized that I did have to charge for those services and when I did, it became much easier. Yeah, that’s great. Yeah. And I can’t and I can’t deny that I and that I have a spouse. I have a husband that was working at the time. So he was also bringing in money. I mean, we have a daughter that we that we have to take care of. And if I didn’t have that kind of back up and not just the financial part, but the but the emotional support as well, I would not have been able to do what I did.

Georges El Masri [00:09:38] Oh, absolutely. Yeah. So he was he supported you in starting this business and I’m assuming also in your real estate investing. Was he also investing at the time or is that something that you kind of brought into your relationship?

Natasha Cultraro [00:09:53] We bought our first house together, so we were we were teenagers when we met and we bought our first house. We were twenty. I was twenty one years old. He was twenty two, so very young and we bought a duplex. So the reason that we wanted the duplex that I insisted on a duplex was for that security because at that point I did not have that mind frame. I did not have the investor mindset yet. And when she saw the income that was coming in, he was all over that and he said, OK, we’re going to do the next one and then the next one. And he had this part planned out for exponential growth for us. Yeah. And so but from the two of us, we are a team when it comes to investing, although I am doing some investing within my business without him. So but right now, all of all of our investments are together.

Georges El Masri [00:10:47] Great. Good. Yeah. I had a few questions that I was going to ask. You just couple that I had prepared and we’ll see what we can get through right now. So I guess the first one is what’s the worst problem you ever encountered and how did you solve it? Of course, pertaining to property management.

Natasha Cultraro [00:11:07] I guess the worst problem is when tenants aren’t paying because the landlord is losing money month after month, after month after month, and there are a couple of different things we can do. You know, we can work within the LTV or we can try working outside of the LTV. Sometimes we do both. So within the LTV, that’s it’s a standard process. It’s the end for its, you know, the L1. And then we have to wait for a hearing outside of the to. It’s a cash for keys offer. Yeah, we have a situation now where we’ve got a tenant. This is this is a terrible situation. The tenant has been in this house not paying rent for almost a year. And they he owes the landlord over twenty thousand dollars. Yeah. And the reason it’s gotten this bad is because the LTV so behind on these hearings and he’s just sitting here getting free rent, he’s told us he’s going to file for bankruptcy and that we can’t get anything out of him. So this is really the nightmare tenants that everybody is thinking about. The best thing to do is be proactive with these things. And so what we do with all of our tenants is we make sure that we have a social a copy of their SIM card or we have their license plate number. But we need something in order to chase them later. So if worse comes to worse and they owe a bunch of money and they leave and you have to go back and sue them through civil court to get that money back, you need to find where they are. You need their address. And so with that information, you can track their address in order to serve them those papers.

Georges El Masri [00:12:52] That’s assuming that this tenant is working and or has some assets or something. If they’re like on ODSP or they don’t have any money or whatever, then I guess it doesn’t really make sense to try to get anything out of them in that situation. Is that right?

Natasha Cultraro [00:13:06] That’s correct. Yeah.

Georges El Masri [00:13:08] Okay, perfect. So my next question is what happens if a tenant was living alone, let’s say, in a one bedroom unit and they pass away, what would be the procedure there?

Natasha Cultraro [00:13:22] That’s a tricky one. Yeah, and I think that the number one thing that we have to do is call 9-1-1 and we call them you. They really need to be there to make sure there was no foul play. And then from there, you can pass that on from a from a technical perspective or a functional perspective to the police. And then they will take measures moving forward. They will help us call the appropriate authorities to remove the body. And then after that, we work with the owner and we talk about a couple of different options of how we can refresh the unit to remove what we have to remove the tenants, the tenant’s belongings, we have to contact the next of kin and make that transition. The lease that we have states that it’s really dark, but you know, this is this is the reality. We live in the least that we have states that if the tenant passes away, then it’s the end of the lease. So from a from an LTV legal perspective that is covered and then it’s just about clean up and moving forward. Mm-Hmm. And actually, I’ll tell you one more thing I had a client who was very superstitious and hired a Ghostbuster lack for lack of a better term to go in and clear this space just to make it fresh and clean for the next person. That was that was coming.

Georges El Masri [00:14:50] Yeah, I feel like I know a few people that would do that. Yeah. Now what about I don’t know if you’ve ever encountered anything like this, and maybe this isn’t necessarily your question to answer, but I’ll ask it anyway and we’ll see what we get. Let’s just say they had prepaid the year in advance and they passed away six months into their lease. I would assume that the remaining six months that they had prepaid would go to their estate.

Natasha Cultraro [00:15:18] That is a very specific question.

Georges El Masri [00:15:20] Yeah. Not for you.

Natasha Cultraro [00:15:22] And what I will tell you is that as a landlord in Ontario, we are not allowed to collect any more than one month’s rent and that is supposed to be used for last month’s rent. Yes. So that can be used for security as a security deposit or a damage deposit? Yeah. And so if depending on where this was tried, if it is within the LTV, which I doubt that the LTB would say, landlord, you’re in the wrong because you shouldn’t have collected that to begin with,

Georges El Masri [00:15:54] even if the tenant offered it. Like, let’s just say they said, Hey, I don’t want to worry about paying rent every month. I just want to pay it upfront. You you’re saying they would still think it was wrong for the landlord to do that? Yes.

Natasha Cultraro [00:16:07] Interesting. Yes. As landlords in Ontario, we are not allowed to collect any more than one month’s rent and it has to be used for the last month’s rent. Yeah.

Georges El Masri [00:16:17] OK, fair enough. OK.

Natasha Cultraro [00:16:19] So my rule, but yeah,

Georges El Masri [00:16:21] I get that. Now, what about this is a pretty common thing because I’m also a realtor, so I’ve dealt with this or have colleagues that have dealt with this as well, where they’re trying to sell a property that is tenanted and the tenants being difficult. They’re either not cooperating with showings. Or maybe they’re like when people are coming by, they’re saying negative things about the property, scaring people away, that type of thing. What can you do in that situation? What would be your advice to make things a little smoother when it comes to selling the property?

Natasha Cultraro [00:16:53] So the best thing to do is when it comes to any issues with property management is to this to foster and nurture that relationship with your tenants. Now it sounds like there is no good relationship with the tenant in this situation, which is understandable. A lot of times we inherit tenants and we have to manage them and we have missed the opportunity to avoid placing a tenant. I mean, if we didn’t place a tenant, then we missed the opportunity to educate the landlord on what to avoid when, when screening a tenant in this way. I have received many, many calls from realtors with this scenario, exactly, especially during the last few months when we really had a well, not just the last few months from almost the past year. And as a realtor, you know what the market has been like. Mm-Hmm. So the best thing I can suggest, so we cannot ask the tenant to leave the property. We’re a unit we can ask, but we can’t insist that make them leave the property. And if they refuse entry, then it, then it’s I mean, yes, we have. We have an enterprise that we can serve for refusing the landlord and the right to do to complete his obligations. But it’s just it doesn’t make sense because it’s such a long process and you know; you’re trying to sell the house you need and you need an answer now. But what has worked for the realtors that I’ve spoken to in the situations that I’ve spoken to them is that the buyer was intending to live in the property, the buyer, it was going to be their primary residence. And so we had specifically we had a tenant in a wheelchair, and it was very difficult for him to leave the property. He didn’t. He refused to cooperate. He didn’t want to move. And the and so the realtor approached me and then she said, What can I do in this situation? And they said if they said it is so difficult for the current owner to evict or enforce, for this tenant to move or to or to leave during the showings. But if your new buyer is willing to move into the house, it’s going to be much easier for the buyer to evict a tenant that way. So within the LTV. And so we suggest and so although it was difficult for the showings, the buyer who was looking to buy it and move into the property knew that it was going to be easier for her to evict to the tenant in the basement than for her to try and see the house without the tenant in the basement.

Georges El Masri [00:19:42] OK, so I’ve got a couple of questions. Then what notice do you serve in that scenario? If you sold the house to somebody who is going to be moving into the property? Is it just a standard, an 11 or is there a different form you would serve?

Natasha Cultraro [00:19:57] It wouldn’t be us. It would be the new owner. So after they close, they would have to serve the N12, I believe, and that’s because they want to take possession of the property and move in themselves.

Georges El Masri [00:20:10] Right? OK, so then let’s just say you have I’m just going to create a hypothetical situation, but you have a property that’s closing on August 1st. And the Spire wants vacant possession because they’re moving in and then the tenant refuses to leave by August 1st. I mean, that’s probably more of a lawyer’s question, but figure it out, ask you in case you were ever in that situation.

Natasha Cultraro [00:20:39] Yeah, so this is the scenario the tenant refuses to leave. The seller doesn’t have much money, but the seller doesn’t have a lot of power. It doesn’t have many options. But when the buyer comes in and takes possession on August 1st, on August 2nd, the buyer can serve an N12 to the basement tenants. Yeah, but again, the tenant, I mean, then they have to. Then we have to go through the system. Well, a few months.

Georges El Masri [00:21:06] I think you’re assuming that this is a two unit property. I’m thinking like if it was just a single family home and the buyer wasn’t able to move in because the tenants refusing to leave, and then I would think that they would refuse to close in that situation as well.

Natasha Cultraro [00:21:24] Yes. So that’s for the lawyers, because the owner because the owner has to move in on that date.

Georges El Masri [00:21:31] Right?

Natasha Cultraro [00:21:32] Yeah, I was assuming a duplex.

Georges El Masri [00:21:34] Yeah, yeah. You’re an investor. I get it. You would never buy a home without a basement unit. No, I’m just kidding. OK, so yeah, I guess it’s not an easy situation, but I think what I’m hearing you say is the number one option and the best thing to do would be to try to develop a good relationship with the tenants. Work something out with them because if you are looking for conflict, then it’s going to be difficult for you. Given the rules and the landlord and tenant board at a time to get to court and all that stuff. Would you agree?

Natasha Cultraro [00:22:10] Exactly, yeah.

Georges El Masri [00:22:12] Yeah, and I guess the second option would be to sell it and have somebody that the person that’s purchasing it move in so that it’s a little bit easier to get the tenants out and hopefully they cooperate. Right. OK, so there you go. Those are a couple of things, I guess I was just going to ask you like, what are you seeing in terms of tenants moving out before the end of their lease term? Do you see that often and. Yeah, just out of curiosity?

Natasha Cultraro [00:22:46] We don’t see it often. The majority of our tenants do stay within the lease term and stay and fulfill that lease term. I would say less than five percent. Break that lease. But that but those are extreme circumstances like maybe there’s a divorce or separation, or maybe there’s an unexpected job loss. Definitely. The way that we screen tenants has evolved with the world and there are situations that we have learned to work with. So sometimes a tenant has a job that is affected by COVID. And so sometimes and so their work hours may be different and we still do our due diligence. We want to make sure that we are confident with this tenant end of the story. The story really checks out in our in our check. And with that, we’re able to move forward with them. Since the pandemic began, I would not say there has been any change in that percentage of tenants that has that have that are breaking their lease early. Mm hmm. But I mean, that’s I mean, we’re professionals and we and we’re and tenant placement is what we’re we are our best stuff.

Georges El Masri [00:24:15] Yeah, yeah, definitely. And in terms of finding the right tenants, are you doing the standard, getting a credit check, that type of thing or. I know, like I’ve started using rent if I are using anything like that to make sure that you have as much information as possible on the tenant.

Natasha Cultraro [00:24:38] We are using a standard credit check, but we also do criminal checks upon request of the landlord. We check everything we have access to. We’re even a part of the. And we’re even apart of the landlord credit bureau. And so we checked there to see if there are there’s a history on that tenant. We don’t use rent to fight. We used to use neighborly. We still sometimes use neighborly. It’s an extra level, but it has a couple more screening tips. And then we also do a social media search and we check them out on social media. There’s not much we can see on social media, but sometimes it will confirm the pets that they have or the company that they keep. And rarely, it’ll include bits of their work. And so we can confirm a little bit on that on that end as well.

Georges El Masri [00:25:37] Yeah. What would be certain, like, are there certain markers that you would see on social media that would lead you to believe that this is not a good tenant?

Natasha Cultraro [00:25:48] Excess partying and drinking and devaluing the wrong things. So sometimes we’ll see things on a profile where the tenant is very against the man. You know what I mean? I’m summarizing here, but they’re angry at the world. They’re angry at the government. Yes. And historically, that has been tenants that we are not able to maintain a working relationship with, and that relationship falls apart when they have this predisposition in their head of what a landlord is.

Georges El Masri [00:26:30] OK. And maybe one last question on tenant screening. I know sometimes tenants might be relocating or due to COVID. They might be a little bit nervous about meeting in person so they might want to just apply based on photos and that type of thing. What are some of the precautions you would take to make sure that you’re still able to qualify? Because I know you can get a certain feeling from meeting a tenant face to face, if that’s that option is not available. What can you do to sort of, I guess, replace that interaction?

Natasha Cultraro [00:27:05] That interaction is very valuable. Yeah. Although we have. When, when? When the lockdown first started in March, April 2020, there were there was a time when we were. When we were entertaining the idea of accepting a challenge that we had not much. Mm-Hmm. But because the work that we do is considered a necessary service, we have been able to continue doing our showings in person, although we take the proper precautions. Yeah, we cannot replace that face to face assessment to that face to face evaluation. The qualification, because there’s so much there that you cannot get over Skype, over, over the internet, you know, through documents, through calling references. We have to meet them.

Georges El Masri [00:28:09] Yeah, yeah. And what are some of the things you look for when you do meet someone face to face?

Natasha Cultraro [00:28:15] I can summarize it and say vibe, but to break it down very specifically. You want to make sure that the story that they’re telling is in line and the story is checking out with what they’ve told you before, with what they’re with, what their documents are telling us. We want to make sure we want to look at them in the eye and make sure that they’re not lying to us because it’s so much easier to lie to someone over the phone or via Skype. But when you’re in there and you’re talking to them and you’re and you’re connecting with them, you know when they’re lying. Mm-Hmm. On top of that, you’re going to look at their attire, you’re going to look at their how they groom themselves. So are they being they sloppy? Are their shoes dirty and broken? Are their laces untied? Is that a look at the handbag? Look at the hair and are the clothes dirty and worn and ripped? Because that is going to tell you how they’re going to keep your place. You know, they take care of themselves is how they’re going to keep the place.

Georges El Masri [00:29:19] Oh, for sure. Yeah, I made I made a mistake once of I worked with a property management company and they met the tenants, and they said that they were really nice and everything. And I guess this was earlier on when I first started investing. And so I took their word for it and I never met the tenants myself. I never I actually never spoke to them. And as soon as they moved in, one of them was actually really difficult to work with. So I guess I made it a rule that even though even though I’m working with a property management company, I always want to personally meet or at least have a video call with a tenant to make sure that they’re a right fit for the property.

Natasha Cultraro [00:30:00] Well, I can tell you that we have had new clients that have come to us and have insisted on meeting the tenant or having a phone call or a video call with the tenant before we placed them. But it never lasts more than one. I think we’ve only had one or two that have insisted on that and the repeat clients that we have. Of course they know what we’re about. They know what our placement service is like. So we haven’t had that, but that is a good that is very important for all investors to know. And it’s important. I mean, I would even encourage it for new investors that are considering to come and work with us because this is going to teach them to, you know, what we’re doing. And it’s and they can have an understanding of what this kind of work is all about.

Georges El Masri [00:30:49] Oh, for sure. And I understand what you’re saying. I just do like a five minute, five or 10 minute call, even though they might be great people. Maybe we just for some reason we don’t click or we don’t get along for whatever. And I just think I’d rather take that extra precaution because once you sign up a tenant, you’re in, it’s like you’re committed for a long time. So anyway, that’s just the way that I’ve been doing it. We covered a few things here. Is there anything else you feel like it’s important to discuss before we move on to the next section?

Natasha Cultraro [00:31:23] I think that’s it.

Georges El Masri [00:31:24] Okay, perfect. So the next section is the random five. I’m going to ask you five random questions, and you just tell me the first thing that comes to mind. OK, so what’s the last meaningful book you read?

Natasha Cultraro [00:31:37] I’m rereading the Visionaries Handbook. OK, this was this is a very, very old book that was given to me by a mentor over 10 years ago. And it is it. It’s worth rereading every few years.

Georges El Masri [00:31:53] Awesome. I’ve never, never read that one. I don’t know if I’ve heard of it, but I’ll look into it. Number two, what do you like the most to put yourself?

Natasha Cultraro [00:32:04] My ability to understand people.

Georges El Masri [00:32:07] Yeah, that’s handy in your line of work and just in life in general, I guess. Yeah. Number three, what’s the nicest thing anyone’s ever said to?

Natasha Cultraro [00:32:20] My daughter told me I was fine that that was very that was very important, that was very flattering for her to think that

Georges El Masri [00:32:33] they think that you’re fun. Yes. That’s funny that the little things like that mean so much, right?

Natasha Cultraro [00:32:39] Yeah. And especially in this world and in the work that we do, we’re so serious all the time. And so my and so it’s very important for me to have fun and to let loose and to get lighter and not be so. So, Stefan, so serious all the time. So for her to think that of me was really because, you know, kids won’t lie, right?

Georges El Masri [00:33:00] Yeah, yeah, exactly. Yeah. Good. I’m glad she thinks you’re fun. So number four, what childhood dream have you accomplished?

Natasha Cultraro [00:33:11] Being a mother.

Georges El Masri [00:33:13] Yes, that’s something you wanted since you were young. Yes. Good. Yeah, that’s awesome. Do you plan on having any? Well, I don’t know. It’s I a personal question you don’t have to answer, but you do you are you thinking about more kids or just keeping it the way it is?

Natasha Cultraro [00:33:30] Yeah, it’s just the one. Yeah, she’s 12 now, so she’s a big girl. She’s not even a kid anymore. Oh yeah. If you ask her, she’s smarter than I am. Yeah, but it would be. I mean, my mom asked me this question all the time, right? Are you going to have a second? Are you going to have another? But I think that the gap is just too big right now. You know, a 12 year old and then a baby.

Georges El Masri [00:33:52] Like, No, thank you. Yeah, yeah. You want you want to sleep at night, right? Exactly. OK. And the final question is, what’s the scariest goal you’ve ever set?

Natasha Cultraro [00:34:06] To 10x my company in two years. Nice.

Georges El Masri [00:34:11] That’s awesome, that’s a new goal or something you have to set in the past.

Natasha Cultraro [00:34:14] It’s something we are on track to accomplishing. Beautiful.

Georges El Masri [00:34:19] Good job. So on that note, how do people reach you and what services do you provide?

Natasha Cultraro [00:34:29] So for property management services, we can go to W Dot I C T Ambrose dot com and you can reach me at Natasha at 14:00 Postcard Perfect. And the services that we provide within the property management company are tenant placement. We provide ongoing management services and also renovation management. So we do a lot of duplex conversions, just kind of facelifts or for full renovation jobs and. And we also have an Airbnb in Costa Rica. It’s a beautiful three villa property with two pools. It’s walking distance to the beach from the whale’s tail, the whales tail. If you google it, it’s this beautiful peninsula. You can call it in the shape of a whale’s tail that juts out of the water. And it’s just it’s a stunning it’s a beautiful place to be, and it’s a beautiful place to see. So we’ve recently acquired this property and it’s on Airbnb now. It’s called Kokomo and Rita. And that’s and that’s something we provide as well.

Georges El Masri [00:35:44] Beautiful. OK, well, I’ll be sure to include that information in the show notes. I appreciate you sharing everything you share today, Natasha, and it was great connecting with you. I wish you all the best in Costa Rica, and I don’t know if you’ll be back soon, but hopefully I’ll see you at another Durham area meeting.

Natasha Cultraro [00:36:03] Absolutely, yes, I we do plan on coming back twice a year. I mean, our families are there, our businesses are there. So I will definitely look forward to seeing everybody again, especially you.

Georges El Masri [00:36:14] OK, sounds good, Natasha. Enjoy the rest of your day. And yeah, we’ll talk soon.

Natasha Cultraro [00:36:20] Thank you so much. Take care,

Georges El Masri [00:36:22] as always, thank you for listening, I hope you enjoyed the content and if you did, I ask you to share this with a friend, with a family member, somebody who might benefit, and it’s always appreciated. If you could leave us a review, especially if you’re listening to it on the Apple Podcasts app or if you’re on YouTube, give us a like subscribe comment and your support is always. Appreciate it. Thank you very much.

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